Book your pool maintenance/service

If you need one of our highly trained service technicians to come to you, simply fill out the service request form below and we will contact you within 24 hours to confirm the details of your service. If it’s an urgent request, please call directly on (03) 9769 3252.

Please enter as much information as possible to assist us with your request. All fields marked with an * are required.

Grant-Poolside.png

Rates

POOL SERVICE

$110 + chemicals 

The pool service comprises of a brush & scrub tile line, scoop & vacuum, equipment check, check & set running times, backwash sand filters, emptying baskets & leaf canisters, water test & balance.

Booking of pool services require payment details prior the job being attended. Customers must be registered with our payments processor “Pinch” for the auto debit 7 days later.

If there is no one home or we are unable to access the pool, the service will be rescheduled at no additional charge, if we are unable to access the pool on the second attempt you will be charged a call out fee.

REPAIR WORK

$125 call out + $30 / 15 mins after 1st hour

Service technicians called out for repair work are charged at $125 per call-out plus $30 per ¼ hour after 60 minutes on site has taken place.

The initial service call will be paid in full when the booking is taken, with the additional time & any repair costs invoiced with 7-day terms.

Any follow-up visits required will also be billed in advance. 

QUOTES

All new quotes require a 50% deposit to be paid in order to proceed with the order or to book in the work.